Details

Published: 01 July 2020

We are excited to let you know that Service Electric Broadband Cable has joined the Optimum family.

Optimum is part of Altice USA, one of the largest broadband communications and video providers in the United States, delivering Internet, TV and mobile services to more than 4.9 million residential and business customers across 21 states, including New Jersey. We pride ourselves on driving simplicity through innovation and are aggressively building out our next generation fiber network for our customers, including you.

You will soon see a broader selection of services including improvements to our Internet and TV experiences–starting with the addition of new channels to your lineup including 50 Stingray Music channels, NBA TV, News12+ and Cheddar, which you can already enjoy. Additionally, you will be able to take advantage of our incredible Mobile service, which includes exclusive pricing for Optimum customers.

For now, please continue to use your online account services/credentials and pay your bill in the same manner as you have been.

Welcome to Optimum. We are committed to bringing you the most advanced products and services, and look forward to serving you. For more details and the latest updates on enhancements to your services, please visit optimum.com/serviceelectric.

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Details

Published: 02 June 2020

In order to ready the Service Electric network to deliver advanced services like faster Internet speeds and more networks in HD, we will be making some changes to the existing TV lineup.  On or around July 1, 2020, the following channels may no longer be available:

Broadcast Basic

Qubo, channel 97

ION Life, channel 98

Expanded Basic

You Too, channel 77

ESPN Classic, channel 28

Ovation, channel 81/597

The Broadway Channel, channel 82/598

Eleven Sports, channel 101/600

JCTV, channel 135

Smile of A Child, channel 136

WALN, channel 137

Ride TV, channel 148/648

CRN Radio, channels 170-176

NASA, channel 190/592

Music Choice, channels 401-450*

Digital Tier

Outside TV, channel 108/620

RFD TV, channel 147

Preferred

AXS TV, channel 553

HDMovies, channel 554

*Note: Stingray Music will replace Music Choice shortly after it is no longer available.

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Details

Published: 27 March 2020

Dear Customers,

In response to the ongoing pandemic and to reduce the risk of spreading Coronavirus/COVID-19, we have made the decision to temporarily close our office on Saturdays. Tomorrow 3/28/20 from 9AM-12PM will be the last Saturday we are open until further notice.

Please note that our customer service and technical support departments will remain open from 09:00AM-05:00PM Monday through Friday. 

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