Optimum is part of Altice USA, one of the largest broadband communications and video providers in the United States, delivering Internet, TV and mobile services to more than 4.9 million residential and business customers across 21 states, including New Jersey. We pride ourselves on driving simplicity through innovation and are aggressively building out our next generation fiber network for our customers, including you.
You will soon see a broader selection of services including improvements to our Internet and TV experiences–starting with the addition of new channels to your lineup including 50 Stingray Music channels, NBA TV, News12+ and Cheddar, which you can already enjoy. Additionally, you will be able to take advantage of our incredible Mobile service, which includes exclusive pricing for Optimum customers.
For now, please continue to use your online account services/credentials and pay your bill in the same manner as you have been.
Welcome to Optimum. We are committed to bringing you the most advanced products and services, and look forward to serving you. For more details and the latest updates on enhancements to your services, please visit optimum.com/serviceelectric.
In order to ready the Service Electric network to deliver advanced services like faster Internet speeds and more networks in HD, we will be making some changes to the existing TV lineup. On or around July 1, 2020, the following channels may no longer be available:
Qubo, channel 97
ION Life, channel 98
You Too, channel 77
ESPN Classic, channel 28
Ovation, channel 81/597
The Broadway Channel, channel 82/598
Eleven Sports, channel 101/600
JCTV, channel 135
Smile of A Child, channel 136
WALN, channel 137
Ride TV, channel 148/648
CRN Radio, channels 170-176
NASA, channel 190/592
Music Choice, channels 401-450*
Outside TV, channel 108/620
RFD TV, channel 147
AXS TV, channel 553
HDMovies, channel 554
*Note: Stingray Music will replace Music Choice shortly after it is no longer available.
In response to the ongoing pandemic and to reduce the risk of spreading Coronavirus/COVID-19, we have made the decision to temporarily close our office on Saturdays. Tomorrow 3/28/20 from 9AM-12PM will be the last Saturday we are open until further notice.
Please note that our customer service and technical support departments will remain open from 09:00AM-05:00PM Monday through Friday.
Also, our operations teams will continue to monitor and maintain our network to ensure maximum uptime for our customers.
We thank you for your understanding and hope that you are well
The Team at Service Electric